Service Area & FAQ
Frequently Asked Questions
How do package discounts work?
Clients must purchase and complete at least one in-person session before purchasing a package. This is to ensure we are a good fit and will work well together. At the end of the training session, if we are a good fit for each other, we can discuss package options. Packages must be paid for in full upfront to receive a package discount.
When can I schedule a session?
Until December 10, 2024 session start times are as follows:
Tuesday - Thursday 8am or 3pm - 5pm
Friday and Saturday 9am to 5pm
What is the frequency of the sessions?
Sessions are typically held weekly or bi-weekly. It’s important to have enough time between sessions to implement the training and see if any modifications need to be made to the training plan. In some cases, it is appropriate to meet every few weeks or once a month.
How long are the sessions?
The initial training session is 2 hours, all following sessions are 1 to 1.5 hours.
Where are sessions held?
Sessions may be held at the client’s home or in another public location. If we are focusing on changing a dog’s behavior in a particular setting, we may also meet at a park, dog-friendly store, hiking trail, etc.
Can the whole family participate in training sessions?
Absolutely! I encourage all family members, especially those who will regularly care for and work with the dog, such as relatives who petsit, to participate in the training sessions. This ensures that the training guidelines are clearly understood by everyone and remain consistent for the dog. I’m happy to break down the training steps into simpler terms to ensure children can follow along and participate effectively. The initial session, in particular, involves a lot of discussion, which might be less engaging for younger children. It can be helpful to keep children occupied with other activities until we are ready for them to participate in the hands-on training.
What happens if I need to cancel or reschedule a session?
If more than 24 hours' notice is provided, we can simply reschedule for no additional charge. "No-shows" or canceled sessions with less than 24 hours' notice will result in the forfeiture of the session (no refunds, no rescheduling). Exceptions may be made on a case-by-case basis.
What happens if there is inclement weather?
Sessions may be rescheduled without requiring 24 hours' notice in cases of inclement weather conditions such as snow, rain, temperatures below freezing, or above 80 degrees Fahrenheit.
What training methods do you use?
For detailed information on my training methods, please visit the “Training Practices” page.
How long have you been training? What is your experience?
For details about my training experience, please refer to the “About The Trainer” page.
What’s included with the training?
Real-time Coaching for effective training
I don't just walk you through a list of exercises; I pay close attention to the unique dynamic between you and your dog. As you work with your dog, I provide immediate, specific feedback aimed at enhancing all facets of your training—from perfecting your timing, cues, rewards, and verbal markers, as well as mastering leash handling and decoding the subtle body language cues from your dog. My ultimate commitment is to equip you with the essential, hands-on skills for long-term success with your dog.
Training where you need it most:
REAL-WORLD TRAINING VENUESForget generic group classes, set your dog up for success in the world they live in! I take the training to where you and your dog need it the most. Your journey starts with an in-depth, in-home session. From there, we have the flexibility to continue refining their behavior at home or progress to various stimulating environments—be it parks, pet-friendly stores, or hiking trails—to develop your dog’s skills in real-world scenarios.
UNMATCHED TRAINING MATERIALS
While many trainers overlook the importance of session notes, I prioritize them as a crucial component for lasting success. It’s a tall order to remember every detail from each training session which is why my extensive notes act as your ongoing roadmap for effective training. My client materials have been meticulously crafted and regularly updated over hundreds of hours. Session notes include direct links to any purchase recommendations given, custom training reminders, a training “homework” list to help you stay on track, and detailed training instructions.
On-Demand Support Between Sessions: Always Just a Message Away!
As my client, you have multiple channels of communication—whether it's email, text, or a scheduled phone call. Whether you're encountering new challenges or just want to ensure you're on the right track, my support doesn't end when the session does.
Video feedback and expert insights
Looking to fine-tune your at-home training? Feel free to send over a quick video of your practice sessions. I'll review your video and provide you with actionable feedback to ensure you and your dog are on the right track.
Ever find yourself puzzled by your dog's behavior? A video can say a thousand words. I'll weigh in with my expert analysis to put your mind at ease and guide you on how to respond. I'm committed to being your go-to resource for any questions or concerns you may have.
COMPREHENSIVE NUTRITIONAL GUIDANCE
Good habits stem from good health, which is rooted in sound nutrition. That's why, as a clinical pet nutritionist, I complement training sessions with free, with scientifically-based advice on diet, treats, supplements, and feeding amounts. Whether your dog faces allergies, has health issues, could lose a few pounds, or is already the epitome of health, I've got you covered.
LIFETIME SUPPORT FOR CONTINUED SUCCESS
Have a question after your sessions have ended? You'll have unlimited access to phone or email support for any previously addressed training issues. I’m with you every step of the way!
